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A frontline team helped a 100-year-old furniture manufacturer overcome its quality issues—and an ingrained aversion to change.

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By changing the mind-sets of its frontline staff, a Fortune 100 company was able to liberate itself from the shackles of information technology.

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Good things happen when companies view employees as active advocates and participants of change programs—and not merely as the target of changes delivered from “on high.”

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Article

To compete for a crucial contract, a services unit at Alstom Transport needed to make transformation sustainable in the long term. Its improvement offers lessons for senior managers in how to secure lasting change.

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Forcing organizational change from on high rarely works. Corporate transformations work best when leaders identify the relevant issues but then let their frontline workers find the answers.

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New research highlights four ways that investment managers can speed up their organizational metabolism to become more competitive.

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The competitive balance in Asia Pacific appears to be shifting, yet fewer than half of the senior executives there say their companies are prepared. A survey explores how the region’s businesses can better mobilize, execute, and transform with agility.

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The global convenience store retailer is challenging retailing’s status quo through business model innovation and out-of-the-box partnerships.

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Video

How can a strong company culture make organizations more effective in a VUCA environment? Brig. Gen. Bernard Banks shares insights and lessons learned from the military and the private sector.

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The head of HR at Cafe Rio Mexican Grill describes how the company baked the best of its small business culture into a scalable model that is proving vital for the company’s success.

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Article

Former New York Fed supervisor Sarah Dahlgren describes how failures in company culture contributed to the financial crisis—and why improvements now might help banks better weather the next one.

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Article

Dynegy CEO Robert Flexon discusses a culture ‘restart’ that helped restore a once-mighty Houston energy company to the power elite.

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Video

Dynegy CEO Robert Flexon discusses a successful turnaround strategy that included a culture ‘reset’ as a critical pillar to create a winning, agile mind-set that has propelled three-fold growth.

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The Taiwan Stock Exchange Corp. is taking steps to improve board governance among listed companies.

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Today’s fast-paced and more globally interconnected business environment puts a premium on a portfolio of skills that include empathy, cultural awareness and flexibility, and greater “experience diversity.”

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