The Heidrick & Struggles Leadership Podcast explores the intersection of business, organizational culture, and talent in conversations with leading thinkers around the world.

In our latest episode, Heidrick & Struggles’ David Hui speaks with NiQ Lai, chief operating officer of Hong Kong Broadband Network (HKBN). In particular, NiQ explains how the telecoms company has shaped a thriving organizational culture by doing the right things for its talent force. NiQ also discusses how HKBN strikes the balance between fulfilling its purpose of making Hong Kong a better place and achieving ambitious bottom-line results.