Knowledge Center

A survey of industry leaders in Europe highlights their biggest challenges as they deal with the unprecedented change accelerated by the COVID-19 pandemic.

We present findings from our survey of 90 general counsels in the United States on how their role and that of legal departments has changed this year and what they expect for the future.

We present insights from current leaders on the most important leadership traits as retail resets.

Leaders can build resilience and agility by rethinking their approach to performance management in the wake of the COVID-19 pandemic.

What excellent leadership is—and is not—in the COVID-19 pandemic.

Focusing on three principles will help leaders support a resilient workforce during the COVID-19 crisis, and do so in a way that will help the whole organization thrive in the long term.

While progress has been made on building inclusive and supportive cultures for LGBTQ people in the workplace, further work is needed. In our interviews with four leading executives, they discussed four key practices that can help make this a reality.

Despite the evidence that a diverse and inclusive workforce is connected to significant performance improvements, too few companies are seeing their D&I efforts pay off. In this report, we suggest a path forward for companies to close this gap between efforts and results.

What HR leaders are seeing as their biggest challenges right now, and some proven principles that can help.

How do some leaders build teams that develop better ideas, innovate continuously, and drive strong business results—all while doing right by everyone?

D&I will be one of the critical differentiators in how companies weather this storm. What should leaders know?

Putting mind-set shifts at the core of a transformation initiative helped a US restaurant chain successfully improve performance across 550 locations.

What’s most often missing when leaders develop and implement new strategies? Mind-set change at every level of the organization. A few fundamental tactics can help leaders create lasting mind-set shifts to accelerate growth.

Companies that excel at simplicity throughout their organizations continuously and repeatedly seek to kill complexity in four key areas: strategy, operating model, culture, and activity.