Culture Shaping
Thriving organizational culture accelerates performance

In a recent global survey of 500 CEOs, 82% said they'd focused on organizational culture as a key priority in the past three years, and 59% of those said they'd completely met or exceeded their goals.

It’s clear that organizational culture plays a decisive role in helping businesses adapt to changing times in the hybrid working environment—and companies that get culture right typically enjoy accelerated performance and a strong competitive advantage.

Our organizational culture shaping practice is built to inspire organizations, helping them shape their future by shaping their cultures. Rooted in the pioneering work of Senn Delaney, our work employs proprietary data insights and tools to achieve the following:

  • Align and inspire purposeful leaders
  • Spark personal insight and change
  • Drive the adoption of new mindsets and behaviors
  • Integrate the culture into all systems and processes

PLAYBOOK
Customer Experience

Customer Experience Playbook
Great customer service starts with a mindset: how you and your people think about their work and their customers. When mindsets change, the right behaviors naturally follow or can be trained and instilled more readily, leading to a better customer experience and all of its benefits.

PLAYBOOK
Curiosity and Change

Curiosity and Change
By navigating the challenge of change, leaders can foster innovation by overcoming ingrained resistance, embracing curiosity, and challenging thought habits to become more effective role models for their teams.

PLAYBOOK
Building Ownership in Your Teams

Mindsets & Behaviors: Building Ownership in Your Teams Playbook
Micro behaviors can have a macro impact on team culture and performance. Recognizing and adjusting these dynamics in real time can prevent unintended consequences, preserve team ownership, and enhance overall performance and growth.

PLAYBOOK
Digital
Culture

Digital Culture Playbook
Digital is often a key component of an organization’s strategy. Shaping cultures to embrace and accelerate digital innovation is crucial to an organization’s future. Your culture can more broadly accelerate digital transformation and innovation through the four principles outlined here.

Culture Acceleration Brochure

Heidrick & Struggles’ Culture Acceleration practice is founded on more than 40 years of shaping organizational cultures – making it the world’s most experienced culture-shaping firm. Through our work in 50+ countries with more than 1,000 clients, we have developed a globally scalable, measurable, and highly customizable process to transform culture. In our brochure, learn about our practice’s culture acceleration methodology and approach.

A new book From businessfourzero

Every Team Actually Doing Business Better

A business on a mission is a truly remarkable thing. This new book helps businesses run through walls and roadblocks to deliver their purpose and strategy, which makes their commercial and societal gains enormous. Very few businesses get anywhere near that level. Particularly now with most struggling to adapt to unprecedented change in the world around them.

Aligning culture with the bottom line

Our second survey of CEOs around the world underscores the deep links leaders see between culture and financial performance.

Unlock the competitive advantage of a disability-inclusive workforce

How leaders can elevate their businesses with inclusive hiring and empowering an under-represented talent pool

New Book

Future-Focused:
Shape Your Culture.
Shape Your Future.

Culture is a drumbeat that runs through an organization. Find out from several inspirational CEOs what impact culture has on employees, customers, stakeholders, and performance today and in foreseeable tomorrows.

Culture Survey

Aligning Culture with the Bottom Line: How Companies Can Accelerate Progress

A survey of 500 CEOs from around the world shows that most know how much culture matters. But one group links culture and strategy and puts people first—and has double the revenue growth of others.

Inspiring Leaders

The crucial link between culture and leadership

David Hui, leader of the Heidrick & Struggles Hong Kong CEO & Board Practice, talks with CEO George Hongchoy about Link REIT’s culture transformation story.

The four principles of culture

Our work gives leadership teams the skills they need to instill a culture that drives sustainable high performance

Thriving Organizations & Cultures Accelerate Performance

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