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The chief strategy officer is a relatively new role, and one that is growing in importance and prevalence. CEOs can ensure they find the right strategy officer by considering a few key factors.
Leaders need to make strategic changes more quickly, and with less information, than ever before. Our research highlights two approaches that can help.
A joint Forrester/Heidrick & Struggles survey of customer service (CX) professionals and chief marketing officers examines how to work across the organization to make customers the main focus.
A joint Forrester/Heidrick & Struggles survey of chief marketing officers (CMOs) sheds light on how the role is changing—and what CMOs should do about it.