Leading from the chair: Insights from Patricia Russo (video)
Board Effectiveness

Leading from the chair: Insights from Patricia Russo (video)

Patricia Russo discusses the importance of a diverse board and the qualities that make a good board chair: inclusivity, excellent listening skills, and an awareness of board dynamics.

In these excerpts from our discussions centered around leadership and being an effective board chair, Patricia Russo, EO of Alcatel-Lucent S.A. and Lucent Technologies, and Bonnie Gwin, managing partner at Heidrick & Struggles, discuss what makes a good board chair: excellent listening skills, inclusivity, a collaborative mindset, and an awareness of board dynamics. They also discuss the ways in which they have worked to advance diversity on boards.

The qualities of a good board chair

Advancing diversity on boards


About the interviewer

Bonnie Gwin (bgwin@heidrick.com) is a vice chairman in Heidrick & Struggles’ New York office and a co-managing partner of the CEO & Board Practice.

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